About Sundae Finance

Sundae Finance is a cryptocurrency exchange built on one principle: traders should control their own assets. We operate as a non-custodial platform serving 180,000+ users across 60 countries.

Our Mission

Crypto markets should be accessible to every trader — not just institutions. Sundae Finance was built to close the gap between professional-grade tools and everyday accessibility.

That means low fees, fast execution, and security that doesn't require trusting a third party with your funds.

Our History

Sundae Finance launched in 2023 with a single goal: fix what the major exchanges got wrong. By early 2026, the platform processes over $2.4 billion in monthly trading volume.

The founding team came from Binance, Chainalysis, and Goldman Sachs. Deep industry knowledge shaped every product decision from day one.

What We Build

The platform covers spot trading across 300+ pairs, derivatives with up to 50x leverage, and a non-custodial wallet infrastructure that keeps 96% of assets in cold storage at all times.

Our Values

Transparency is non-negotiable. Fee structures are published publicly. Security audits run quarterly. No hidden charges, no surprise policy changes.

Every system update, planned maintenance window, and fee adjustment is announced at least 72 hours in advance on sundaefinance.

Security Standards

AES-256 encryption, multi-signature cold wallets, and mandatory 2FA across all accounts. The platform undergoes independent security audits every 90 days.

Our Team

The core team of 85 people spans engineering, compliance, and customer support. Support staff operate across three time zones to maintain a sub-5-minute response time.

All compliance team members hold CAMS certification. Regulatory relationships are active in the EU, UK, and Southeast Asia.

Global Reach

Sundae Finance operates in 60+ countries with localized language support in 12 languages. Fiat on-ramp expansion to 40 more countries is scheduled for Q3 2026.

Contact Us

Reach the team directly at info@sundaefinance.app. info@sundaefinance.app Support tickets receive a first response within 4 minutes on average, 24 hours a day.